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How to renew an ATDW listing

Free ATDW listings

In June 2020, Visit Victoria announced free 12-month ATDW listings for all Victorian tourism businesses thanks to support of the Victorian Government and Regional Tourism Boards.

Businesses with an expired ATDW listing can renew it free of charge until June 30, 2021.

Before renewing your ATDW listing, you'll need to obtain a coupon code from your relevant tourism organisation.

If your business operates in the tourism region of Melbourneclick here.

If your business operates in regional Victoriaclick here.

Renewing your ATDW listing will take between five and 15 minutes. Before you get started, you should have at the ready:

  • Your ATDW-Online username (email address) and password. If you don't know your password, reset it here.
  • Any information you would like to update your listing with - images, description, indicative prices.
  • A Coupon Code to pay for your listing, from your Regional Tourism Organisation.


  1. Go to
  2. Enter your ATDW-Online username (email address) and password. If you don't know your password, reset it here.
  3. From your Listing Dashboard, click the red RENEW button next to the listing you would like to renew.
  4. Review your listing ensuring that key information regarding your business is up to date, i.e. business description, photos, pricing, opening hours, etc. Click on Summary to get an overview of your listing. You will need to make at least one edit to your listing in order to be able to renew it.
  5. Click on RENEW when you have finished updating your listing. Your updates auto-save as you go, so can return to your listing at a later stage if you need to.
  6. If required, confirm your billing details and continue to the next page to choose your payment method.
  7. If you are a for-profit business, you will be asked to enter a coupon code to pay for your listing renewal. If you don't have a coupon code, follow the links at the top of this page. Your listing updates will not be lost while you wait for your coupon code.
  8. Once you have your coupon code, enter it in the field and select Apply Coupon and then Place Order at the bottom of the page.
  9. Your listing will be submitted for Quality Assurance (QA), where it will be renewed within 1-2 business days before being republished to relevant ATDW distributor websites.

Video guide

Watch a quick video guide to renewing your ATDW listing.

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More information

ATDW information and resources > 

Contact Visit Victoria's dedicated ATDW Support Team:

P:    1300 306 366 (during business hours)

E:    [email protected]

Request a call-back - let us answer your questions at a time that suits you.