chevron-down chevron-left chevron-right chevron-up download new-tab facebook link linkedin minus player Created with Sketch. plus twitter youtube

How to renew an ATDW profile

Renewing your ATDW profile will take 5-10 minutes. Before you get started, you should have at the ready:

  • Your ATDW-Online username (email address) and password. If you don't know your password, reset it here.
  • Any information you would like to update your profile with - images, description, indicative prices.
  • Credit card for payment or coupon code if one has been provided by your Regional Tourism Board. For RTB contact details, please see here.
  • Profiles cost $295 (inc GST) per annum or $120 (inc GST) per annum for accredited businesses. More fee information here.


  1. Go to
  2. Enter your ATDW-Online username (email address) and password. If you don't know your password, reset it here.
  3. From your Profile Dashboard, click the red RENEW button next to the profile you would like to renew.
  4. Review your profile ensuring that key information regarding your business is up to date, i.e. business description, photos, pricing, opening hours, etc. Click on Summary to get an overview of your profile. You will need to make at least one edit to your profile in order to be able to renew it.
  5. Click on RENEW when you have finished updating your profile. Your updates auto-save as you go, so you can return to your listing at a later stage if you need to.
  6. If required, confirm your billing details and Continue to the next page to choose your payment method.
  7. Place Order at the bottom of the page.
  8. Your profile will be submitted for Quality Assurance (QA), where it will be renewed within 1-2 business days before being republished to relevant ATDW distributor websites.

Video guide

Watch a quick video guide to renewing your ATDW profile.

131893 56

Free online training

Register for a free, online training session hosted by Visit Victoria to learn how to create, update and optimise your ATDW profile.

Register here
Writing A Description
ATDW Profile Fees
Profile options   Listing durationCost (AUD incl. GST)
EventsFrom publish date to end of eventFREE
Not for Profit Organisations12 monthsFREE
Accredited businesses (click to learn more):
1. VTIC Sustainable Tourism Accredited Business (inc. Star Ratings)
2. Ecotourism Certified (EA), ECO Certified (Advanced Ecotourism) or ECO Certified (Nature Tourism) by Ecotourism Australia
3. Camp/Adventure Activity Accreditation Program
4. Caravan Holiday Parks Accreditation Program 
12 months
$120 per annum              
Standard business12 months
$295 per annum            

More information

ATDW information and resources > 

Contact Visit Victoria's dedicated ATDW Support Team:

P:    1300 306 366 (during business hours)

E:    [email protected]