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How to renew an ATDW profile

Free ATDW listings extended until 30 June 2023

Visit Victoria will re-introduce fees for Australian Tourism Data Warehouse (ATDW) business listings from 1 July 2023. Events and not-for-profit businesses will remain free to list.

Existing business listings that were due to expire in the first half of 2023 will be extended at no cost, to a date within July to October 2023. Businesses creating a new listing have until 30 June 2023 to access a free listing coupon. 

Coupon codes are distributed by Regional Tourism Boards (for businesses operating in regional Victoria) or Visit Victoria's ATDW team (for businesses operating in Melbourne). Events and NFPs do not need a coupon code to be listed. Follow the links below for contact details to access coupons and for more information:

Renewing your ATDW profile will take 5-10 minutes. Before you get started, you should have at the ready:

  • Your ATDW-Online username (email address) and password. If you don't know your password, reset it here.
  • Any information you would like to update your profile with - images, description, indicative prices.
  • A Coupon Code to pay for your profile renewal.

Instructions:

  1. Go to www.ATDW-Online.com.au
  2. Enter your ATDW-Online username (email address) and password. If you don't know your password, reset it here.
  3. From your Profile Dashboard, click the red RENEW button next to the profile you would like to renew.
  4. Review your profile ensuring that key information regarding your business is up to date, i.e. business description, photos, pricing, opening hours, etc. Click on Summary to get an overview of your profile. You will need to make at least one edit to your profile in order to be able to renew it.
  5. Click on RENEW when you have finished updating your profile. Your updates auto-save as you go, so you can return to your listing at a later stage if you need to.
  6. If required, confirm your billing details and Continue to the next page to choose your payment method.
  7. If you are a for-profit business, you will be asked to enter a coupon code to pay for your profile renewal. If you don't have a coupon code, follow the links at the top of this page. Your listing updates will not be lost while you wait for your coupon code.
  8. Once you have your coupon code, enter it in the field and select Apply Coupon and then Place Order at the bottom of the page.
  9. Your profile will be submitted for Quality Assurance (QA), where it will be renewed within 1-2 business days before being republished to relevant ATDW distributor websites.

Video guide

Watch a quick video guide to renewing your ATDW profile.

Watch
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Free online training

Register for a free, online training session hosted by Visit Victoria to learn how to create, update and optimise your ATDW profile.

Register here
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More information

ATDW information and resources > 

Contact Visit Victoria's dedicated ATDW Support Team:

P:    1300 306 366 (during business hours)

E:    [email protected]