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Legal & Accessibility Notices

Last updated: 6 December 2022

This website is owned and operated by Visit Victoria Limited (ACN 611 725 270) (Visit Victoria) and contains information and material from Visit Victoria, its subsidiaries and other related companies.

Your access to and use of the information and materials provided on this website is conditional upon

your acceptance and compliance with the terms, conditions, notices and disclaimers contained on this website ('Terms'). Your use of this website will mean that you accept these Terms. If you do not agree to these Terms, do not use this website.

We may revise these Terms at any time by updating this page, and your use afterwards signifies your acceptance of the amended or altered Terms. Please ensure you check these Terms periodically for changes.

Copyright

Visit Victoria is a company limited by guarantee, established to deliver tourism marketing and event procurement for the State of Victoria.

Visit Victoria owns the copyright and other intellectual property rights in materials produced and published here and has permission to reproduce some third-party materials presented on its websites. The content of this website is protected by the copyright and trade mark laws of Australia and other countries, unless otherwise stated.

You are authorised to view, download or print material from this website for your personal, noncommercial use.

Materials may only be downloaded or printed with the applicable copyright and other legal notices included. Any other use (including copying, modifying, displaying or transmitting) of the content of this site requires the prior written permission of Visit Victoria or its licensors.

Trademarks, Logos and Images

Trade marks, logos and images
The 'Visit Victoria' name and logos are trade marks of Visit Victoria. All rights are reserved for these logos. Logos must not be used in any form without the prior written consent of Visit Victoria. All other trade marks appearing on this website are the property of their respective owners.

Visit Victoria does not give Creative Commons 4.0 permission for use of:

  • Any images, photographs or branding, including the Visit Victoria and Visit Melbourne logos, the Victoria brand logo, the Melbourne brand logo, Victorian Coat of Arms, the Victoria State Government insignia, the Department of Economic Development, Jobs, Transport and Resources logo, and Best of everything tagline logo; and
  • content supplied by third parties.

Please email enquiries and requests for use permission via our contact page.

Attribution
Material obtained from this website is to be attributed as: © Visit Victoria.

Third party copyright
Some third party content and images from external websites are used by Visit Victoria with permission. Visit Victoria recommends that you refer to the copyright statements at those websites before using any external site materials as their permission may be required to use the material. We are not responsible for your breach of any third party’s copyright or other intellectual property rights.

Governing law and jurisdiction
This web site is governed by and construed according to the law of the State of Victoria, Australia. It is a condition of use that users of this site agree to submit to the exclusive jurisdiction of the courts of Victoria and the federal courts of the Commonwealth of Australia. If any provision of these Terms is deemed unlawful, void or for any reason unenforceable, then that provision will be deemed severable from the remaining Terms and will not affect the validity and enforceability of the remaining provisions.

Downloading content
Downloading of any information, content or images from this website does not transfer any right or ownership of such information, content or images to you and such information, content or images may be used solely in accordance with these Terms. All copyright and other proprietary notices contained in downloadable materials must be retained.

Privacy statements

Visit Victoria's Privacy Policy applies to visitors and users of this website other Visit Victoria websites.

Visit Victoria's Privacy Policy is subject to any specific provisions contained in collection notices and in terms and conditions of particular offers, products and services. For example, an online competition entry submission form, accompanied by specific 'Terms & Conditions'.

We will update our Privacy Policy from time to time. You can always find the most up-to-date version on our website.

You can read our Privacy Policy here.

Cookies

A ‘cookie’ is a small text file stored in your web browser by websites. Like most websites, our websites use cookies and similar methods (such as ‘pixels’, which are small image files) to improve user experience, understand how our websites are used, and deliver targeted advertising.

Unless you delete or block them, cookies and pixels may remain in your browser as a record for future visits to this website.

Required cookies Our websites need some cookies to perform their basic functions – for example, remembering which page you are on. These cookies do not track you or collect any personal information.

Functional cookies Our websites use some cookies to perform extra functions, and personalise and improve your experience – for example, to enable animations.

Analytics cookies Our websites use some cookies to anonymously log user activity for analytical, statistical and security purposes only. This helps us understand which pages are the most and least popular and how users move around our websites. Log information may include a user’s IP address, approximate location (such as state or country), date and time of visit to the site, pages accessed and documents downloaded, previous site visited, and type of device and browser.

We may use location information to show content tailored to the user’s location or likely language needs.

We use web analytics services provided by third party providers including DotDigital, Facebook, Linkedin, Google, and Hotjar, Tealium, TikTok and Twitter.

Advertising cookies We work with third party online advertising partners to show you personalised advertising. Our partners use cookies and pixels on our websites to better understand your interests and show you personalised ads on our websites and on other websites. These cookies and pixels do not identify you directly, but do uniquely identify your device and browser.

Our ad management partners include Doubleclick, Facebook, Google, TikTok and Twitter.

If you have signed up for one of our newsletters, we may link advertising cookies with your email address to help us show you more relevant information. If you don’t want this to happen, you can turn off advertising cookies in our preference centre. You can find out more about your privacy rights in our Privacy Policy

Internet use risks

Visit Victoria does not warrant that the functions contained in the website will be uninterrupted or without error. In addition, Visit Victoria shall not be responsible for the propagation of computer worms, viruses or other harmful components transmitted from this site and other third-party sites.

Quoted prices

Figures and/or prices stated on the Visit Victoria website are generally prices for tourist services, such as accommodation, day tours or attraction entrance fees. All figures quoted are in Australian dollars, unless otherwise stated, and include a Goods and Services Tax (GST). Prior to making bookings, you should check the availability and price of accommodation and services with the operator, and any applicable terms and conditions.

Links to other websites

Links to other websites are provided for your convenience only. Where Visit Victoria offers links to other websites, Visit Victoria is not affiliated with those websites and has no control over, and is not responsible for, their content, privacy practices or other policies. Third-party websites should contain their own privacy notices, and those third parties be responsible for their own privacy practices. Written requests for Visit Victoria to link to a website

should be made via general enquiry.

Unless otherwise expressly stated on this website, the provision of a link to any external website does not constitute an endorsement or approval of that website or any of the products or services on that website. You should seek independent expert advice if you have any concerns regarding what services, products or solutions may be suitable for you. We will not be liable for any damages or injury arising from your access to such third party websites or content.

Editorial policy

Information provided on this website is posted at the discretion of Visit Victoria. The website publishes articles, interviews and information that Visit Victoria believes will be of interest and value to consumers. All views and opinions contained in the articles, interviews, or other information on the website are solely the opinion of the writer, and do not necessarily reflect the opinions of Visit Victoria.

Indemnity and limitation of liability

You agree to indemnify Visit Victoria, its directors, employees, agents, the State of Victoria and other persons involved in the creation of this website for all damages, losses, penalties, fines, expenses and costs (including legal costs) arising out of or relate to your use of this website, any information that you provide to Visit Victoria via this website or any damage that you may cause to this website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of consumer law.

The use of or reliance on the information on this website is at your own risk. Visit Victoria, its directors, employees, shareholders, agents, other representatives and the State of Victoria will not, under any circumstances, be liable for any injury, loss, damage, claims, expenses, or liabilities whatsoever arising out of or related to the use, or inability to use, the information on this website or provided through this website. This limitation of liability includes without limitation, compensatory, punitive, direct, incidental, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and third-party claims.

To the maximum extent permitted by law, Visit Victoria does not accept any responsibility to maintain the material and services made available on or through this website or to supply any corrections, updates, or releases in connection therewith. Any material on this website is subject to change without notice.

Disclaimer

Visit Victoria endeavours to ensure that information appearing in this website is correct at the time of collation, but accepts no responsibility for any mistakes, inaccuracies or mis-descriptions, whether by inclusion or omission and whether negligent or otherwise. Prices, details and services shown are subject to change without notice, and Visit Victoria accepts no responsibility for any such changes. Prior to making bookings, you should check the availability and price of accommodation and services, the details of the facilities and/or services, and any applicable terms and conditions. All standards of accommodation and services contained in this site are indicative only of a certain class, and are based upon information provided to Visit Victoria, which Visit Victoria does not check independently. Visit Victoria makes no representation or warranty in relation to the standard, class or fitness for purpose of any  accommodation or service, nor does it endorse or in any respect warrant any products or services by virtue of any information, material or content referred to or included on, or linked from or to this site.

Visit Victoria makes no representations or warranties as to timeliness, availability, accuracy or completeness of any information contained on this website. Like any written materials, the information provided on this website may become out-dated. Visit Victoria makes no guarantees to update or correct any information or content on this website. All website content is provided ‘as is’ without the benefit of any warranties as to title, satisfactory quality, merchantability, fitness for purpose or non-infringement which are all expressly disclaimed to the extent permissible by law. Visit Victoria is not liable for any injury or death, or any direct, indirect, special, incidental, consequential, punitive or other categories of damages, losses (including loss of business opportunity, revenue or profit) or damage to goodwill arising out of content on this website.

Accessibility statement

Visit Victoria is committed to continuous enhancement of this website to ensure information on this website is widely accessible. Should you experience any difficulties with accessing this website or any information contained within it, please contact us and we will do our best to provide you with information in an alternative format, or direct you to alternative resources or agencies in good faith.To contact Visit Victoria regarding the accessibility of this website, please send an email to general enquiry.

Videos
While most video content has a text counterpart in body content, it is not currently possible to operate videos using keyboard controls and videos do not currently contain captions, this may be addressed in the future.

Unacceptable use and restrictions

You must not inappropriately use, attempt to use or allow our website or services to be used for any acts which may or do result in a breach of a law or degradation of performance impacting on the website or other users of our website. Examples of such unacceptable and inappropriate use include: Hacking or modifying the website or another website to falsely imply an association with our website/s; unauthorised penetration or load testing; unauthorised SEO scanning; content scraping; posting of obscene or otherwise objectionable material or links which would be classified RC, X18+ or R18+ by the Classification Board of Australia; violation of any party’s intellectual property; abuse, harassment, threats, flaming or intimidation of any person or organisation; denial of service or distributed denial of service flooding to the extent that it impacts on website performance; use of derogatory, discriminatory or excessively graphic language; providing information that is false, misleading or inaccurate; phishing or transmitting viruses or other malware; sending unsolicited or unwanted personal or commercial messages (spamming); undertake activities which cause or may cause third party service providers to place Visit Victoria’s IP addresses on a ban list and/or block those IP addresses.

Failure to observe and abide by these legal notices may result in your public IP address being restricted or blocked from accessing our website or your IP address may be reported to the relevant internet service provider or legal authorities for investigation and potential legal action.