The Victorian Government has re-introduced fees for Australian Tourism Data Warehouse (ATDW) business listings from 1 July 2023. Events and not-for-profit businesses will remain free to list. More fee information here.
Payment for your ATDW profile renewal can be made directly via the ATDW payment gateway or, depending on which region you operate in, may be part of a membership package through your Regional Tourism Board (RTB). For RTB contact details, please see below.
Businesses creating a new profile before 30 June 2023 can access a free ATDW coupon code. Events and NFPs do not need a coupon code to be listed. Coupon codes are dispensed by Regional Tourism Boards and some local councils (for businesses operating in regional Victoria). Please find Regional Tourism Board contact details below.
Creating a profile:
- Confirm that your business meets ATDW eligibility criteria. If you're unsure of your eligibility, contact us.
- If creating a new profile before 30 June 23, request a coupon code from your Regional Tourism Board or local council. This will be applied at the payment stage of the profile creation process in ATDW-Online. RTB and local council contact details are below.
- If creating a new profile after 1 July 23, payment can be made directly via the ATDW payment gateway or, depending on which region you operate in, may be part of a membership package through your Regional Tourism Board (RTB). For RTB contact details, please see below.
- Prepare a description of your business. Aim for 2-3 short paragraphs at a maximum of 200 words. You'll also need a selection of five to 10 high-quality landscape images to showcase your business.
- Once you have your coupon code, description and images ready, go to www.atdw-online.com.au to register an account and create your profile. You can find some instructions to guide you here.
Renewing a profile:
ATDW profiles require renewal every 12 months. Profiles can only be renewed within 30 days of their expiry date or any time after they have expired. Your profile's expiry date can be found on your ATDW-Online dashboard.
- You should not apply for a coupon code until you receive a renewal notification from ATDW (within 30 days of expiry). Coupon codes are not required for Events or NFP organisations
- If your profile expires before 30 June 23, request a coupon code from your Regional Tourism Board or local council. This will be applied at the payment stage of the profile creation process in ATDW-Online. RTB and local council contact details are below
- If your profile expires after 1 July 23, payment can be made directly via the ATDW payment gateway or, depending on which region you operate in, may be part of a membership package through your Regional Tourism Board (RTB). RTB contact details are below
- Log in to your ATDW-Online account, locate your profile and click on RENEW
- Review and update your profile details
- Click on RENEW
- Proceed to the payment page and enter payment or a coupon code. Click on PLACE ORDER
- Your profile will be processed and republished within 1-2 business days
Not sure if you already have an ATDW profile?
Log in to your ATDW-Online account with your username (email address) and password. If you have forgotten your password, go to https://oauth.atdw-online.com.... to reset your password.
Alternatively, contact Visit Victoria's ATDW Team at [email protected] or on 1300 306 366.
Contact your Regional Tourism Board
Depending on which region you operate in, your ATDW profile payment may be part of a membership package through your Regional Tourism Board (RTB) as below.
| Victorian Tourism Region | Regional Tourism Board contact details |
|---|---|
| Daylesford & the Macedon Ranges | Daylesford Macedon Tourism W: dmrtourism.com.au E: [email protected] |
| Geelong & the Bellarine | Tourism Greater Geelong & the Bellarine E: [email protected] P: 03 5223 2588 W: tourismgeelongbellarine.com.au |
| Gippsland | Destination Gippsland W: visitgippsland.com.au/destination-gippsland E: [email protected] |
| Goldfields - Ballarat | City of Ballarat E: [email protected] |
| Goldfields - Bendigo | City of Greater Bendigo/Bendigo Tourism & Heathcote: Melissa Jensen [email protected] Central Goldfields Shire Council: Emma Little [email protected] Mount Alexander Shire Jessica McNamara [email protected] Loddon Shire Faith Cooper [email protected] General (Bendigo Tourism): Justine Blacklock [email protected] |
| Grampians & Wimmera Mallee | Grampians Tourism E: [email protected] W: grampianstourism.com.au |
| Great Ocean Road | Great Ocean Road Regional Tourism W: greatoceanroadtourism.org.au/atdw-listing E: [email protected] |
| High Country | Tourism North East W: tourismnortheast.com.au/free-atdw-listings |
| Melbourne (excl. Yarra Valley & Mornington Peninsula) | Visit Victoria W: Visit Victoria's ATDW Support Team |
| Mornington Peninsula | Mornington Peninsula W: www.morningtonpeninsulatourism.org E: [email protected] |
| Phillip Island | Destination Phillip Island W: destinationphillipisland.org.au E: [email protected] |
| The Murray | Murray Regional Tourism W: murrayregionaltourism.com.au E: [email protected] |
| Yarra Valley & the Dandenong Ranges | Yarra Ranges Tourism W: yarrarangestourism.com.au E: [email protected] P: 03 8739 8000 |
| Local Government Area | |
| Cardinia Shire Council | Cardinia Shire Council E: [email protected] P: 1300 787 910 |
| Mitchell Shire Council | Mitchell Shire Council E: [email protected] P: 03 5799 0233 |
| Moorabool Shire Council | Moorabool Shire Council E: [email protected] |
| Greater Shepparton City Council | Greater Shepparton City Council E: [email protected] |
| Strathbogie Shire Council | Strathbogie Shire Council E: [email protected] P: 03 5795 0093 |
Free online training
Register for a free, online training session hosted by Visit Victoria to learn how to create, update and optimise your ATDW profile.
Register here
Resources:
- Benefits of having an ATDW profile
- Eligibility criteria and profile categories
- Quick video guides
- How to create an ATDW profile
- How to renew an ATDW profile
- How to create an ATDW profile for an event
- How to add a deal or package to your profile
- Advice for writing a product description
- Advice for choosing images for your profile