Digital Systems Analyst

The Opportunity

This hands-on role will play an integral part in providing technical analysis, trouble-shooting and advice for the organisation’s consumer facing online digital technology and websites. 

This is an exciting opportunity for someone with well-rounded technical skills across a variety of digital platforms.

Key Responsibilities:

• Troubleshoot Level 1 & 2 web application technical issues
• Collaborate with the internal digital team and existing support partners to resolve maintenance & support issues
• Assist with the testing of web projects, enhancements and new applications for our digital channels
• Assist with the identification and remediation of information security vulnerabilities and contribute to improved security practices and data governance
• Implement processes and initiatives to better leverage digital platforms through technology integrations while contributing to the success of agile web development projects 
• Contribute to the development of the digital technology strategy and planning across the Digital, Data & Innovation team and in other key business units within Visit Victoria

About You

Our ideal candidate will be able to relate to the following:

• Experience with content management systems
• Demonstrated technical experience in supporting or maintaining digital platforms, public web sites and cloud services
• Knowledge of cyber security, emerging threats and mitigation strategies
• Familiarity with the software development lifecycle and the maintenance of web-based applications
• Knowledge of usability and accessibility (highly regarded)
• A relevant tertiary qualification in Information Technology (highly regarded)

If you are passionate about technology and improving the user experience of online digital platforms and feel you can make a difference to our organisation, we would love to hear from you.

Please note the successful candidate will be required to undertake a variety of pre-employment checks.