Coordinator, Digital Projects

About the role

We have an exciting opportunity within our Digital team for a Coordinator, to work with leading edge technology and contribute to project delivery, provide administrative support and to be the first point of contact for stakeholders.

You will work closely with internal client sponsors and stakeholders, to coordinate digital projects and document business and functional requirements for Visit Victoria’s digital and online technology projects.

Key responsibilities

• Internal stakeholder engagement, project coordination and reporting for key digital/platform/development projects for Visit Victoria
• Administer software licenses and project management tools
• Project manage and administer key digital/marketing technology and digital platform development projects such as enhancements to Visitvictoria.com/Visitmelbourne.com
• Coordinate workshops, meetings, gather requirements, document acceptance criteria, user stories and priorities across key Visit Victoria business units 
• Maintain and control costs, schedules, vendor resources and quality of project work, ensuring that projects run on budget, on time and meet expectations
• Contribute to user acceptance testing to maximise the successes of projects and validate project outcomes
• Utilise analytics, research and evidenced based user testing to align project design and deliverables with the organisation’s marketing strategy and digital enablement.

Your experience

To be successful in this role, you will have project coordination experience with a track record of delivering successful, agile or iterative technology projects.

Superior written and verbal communication skills are a must!

Our ideal candidate will relate to the following:

• An understanding of the digital landscape and demonstrated understanding of the software development life-cycle, in the context of web or mobile projects
• Strong interpersonal and collaboration skills, with demonstrated ability to work autonomously and as part of a team
• Experience working on software implementation with software development teams or vendors
• Business or technical analysis experience preferably gained in an online context, gathering and documenting business or technical requirements
• Strong analytical skills including a thorough understanding of interpreting customer business needs and translating them into application and operational requirements
• Proficiency in a relevant project management methodology e.g. Agile software development, Kanban development, Prince 2 or other recognised project management methodology (highly regarded)
• Tertiary Qualification in either Project Management, Business Analysis or relevant technology field (highly regarded)